FREQUENTLY ASKED QUESTIONS

DO YOU SHIP WORLDWIDE?

Yes! At checkout, there is a shipping option for you regardless of your location - but keep in mind that rates & delivery times may vary. At this time, shipping outside of Canada is UNTRACKED - however you will receive an email letting you know when your package has been sent & you can usually expect it in 6-10 business days.

Local customers are to use the code LOCALPICKUP to save on shipping. I can meet locally, just DM me 

DO I QUALIFY FOR FREE SHIPPING?

ONLY orders that exceed $100 and are not BUILDABOX's qualify for shipping. Simply put, if your single order exceeds $100, shipping will be shown as free at checkout. If your orders are lower than $100 each time, you will be asked to pay shipping ONCE. 

I HAVE A QUESTION/ISSUE WITH AN ORDER
 

Please Direct Message @thehazelwitch on instagram! This is the quickest and most direct way to reach me. I will help work out any issues you may be having with a completed order, or an order in progress!

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